When you receive a request
When you receive a request
Some regular users use other parts of my-id.ca for months before a business sends the first request. Others work with a realtor, lawyer, clinic, or similar organization that uses my-id.ca to collect specific information or documents.
What a request usually looks like
You may get an email or message that points you to my-id.ca. After you sign in, a request appears in your account with a list of items (fields to confirm, files to upload, or forms to complete). The sender defines what is required.
What you should do
- Read what is being asked and why (the business should explain deadlines and purpose).
- Provide only what you are comfortable sharing; ask the sender if something is unclear.
- Submit or approve through the in-app controls so there is a clear record.
What stays between you and your advisor
my-id.ca streamlines structured requests. Negotiating contract terms or interpreting legal, tax, or medical advice remains with you and the professionals you choose.
Related
- A business sent you a guest link — if the link they sent starts with
my-id.ca/g/, you do not need an account at all - First steps after signing up
- Sharing history overview
Frequently asked questions
- Will I be notified of a new request?
- Yes. You receive an email and an in-app notification when a request lands in your Sharing inbox.
- Can I decline a request?
- Yes. Open the request and click Decline. The sender is notified that you declined.
- What gets shared when I approve?
- Only the specific fields or documents the sender asked for and you approved. my-id.ca never shares your whole profile by default.