Sign out and shared devices
Sign out and shared devices
Your my-id.ca account holds personal information. On shared machines, use the same care you would on a public kiosk unless you fully control disk encryption and separate OS user accounts.
On the website
Use the normal Sign out / Log out control in the my-id.ca web app when you finish a session. Sign out ends your session cleanly; closing the tab alone can leave the next user on the same browser profile still signed in.
In the Chrome extension
Open the my-id.ca autofill popup and use the sign out option there as well. The extension keeps its own session, so signing out keeps the next person on that Chrome profile on their own account.
Extra hardening
- Prefer a separate Chrome profile for work vs. home if multiple people share one Windows or macOS login.
- Clear site data for
my-id.caonly if you know how to do so without breaking other saved logins you still need. - Store two-factor backup codes and recovery keys in a password manager or secure note rather than profile text fields.
Related
Frequently asked questions
- Will signing out delete my data?
- No. Sign-out only ends the active browser session. Your profile, files, and documents remain in your my-id.ca account on the server.
- Do I need to sign out of the Chrome extension separately?
- Yes. The extension keeps its own session. Open the extension popup and click Sign out before leaving a shared device.
- Does my-id.ca remember the device after I sign in?
- Only via the browser session cookie, which expires. There is no persistent device trust; you sign in again from a fresh browser.