Where is my my-id.ca data stored?

On servers located in Canada, and they stay there. Our email is sent by a mail server we operate in Beauharnois, Quebec — we do not use Gmail or any third-party email provider. The only data that leaves Canada is optional account information: your email address for Stripe billing if you buy a paid plan, and your email or calendar details if you choose Google sign-in or connect Google Calendar. Your documents and files are never included.

Does my-id.ca send my data to OpenAI, Google, or Anthropic?

No. All AI processing runs on infrastructure my-id.ca operates. Your profile content is never sent to third-party AI providers.

How do I delete my account?

Go to Settings → Account → Delete account. Deletion removes your profile, files, and templates from active databases within 30 days.

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Your data and privacy

Last updated: September 5, 2026

Your data and privacy

For a fuller picture of authentication, encryption, the extension, and PDF handling, read High security and your account.

Official documents

The binding descriptions of data practices are on my-id.ca:

How the Chrome extension limits surprise use

my-id.ca autofill keeps autofill off for each website until you enable it for that site. That keeps profile-backed suggestions tied to sites you chose. Field context is sent to my-id.ca to return suggestions you can accept or ignore.

Practical habits

Review extension permissions when Chrome prompts on install (from the official Chrome Web Store listing only).
Sign out of the extension on shared computers.
Update your password and enable two-factor authentication on my-id.ca if your account offers it.

Related guides

Questions

Contact information for the developer appears on the Chrome Web Store listing (support email). Use that channel if you need account-specific help after reading the Privacy Policy.

Frequently asked questions

Where is my my-id.ca data stored?: On servers located in Canada, and they stay there. Our email is sent by a mail server we operate in Beauharnois, Quebec — we do not use Gmail or any third-party email provider. The only data that leaves Canada is optional account information: your email address for Stripe billing if you buy a paid plan, and your email or calendar details if you choose Google sign-in or connect Google Calendar. Your documents and files are never included.
Does my-id.ca send my data to OpenAI, Google, or Anthropic?: No. All AI processing runs on infrastructure my-id.ca operates. Your profile content is never sent to third-party AI providers.
How do I delete my account?: Go to Settings → Account → Delete account. Deletion removes your profile, files, and templates from active databases within 30 days.