What you can store in your profile
What you can store in your profile
Your profile is at Personal Information in the account menu. It is the thing every other feature reads from — autofill, Fill PDF, the AI assistant, Life Line.
It is worth understanding how it is shaped, because that shape is what makes autofill work.
Sections and tabs, not one long form
The profile is not a single page of a hundred boxes. It is organised into sections, each with tabs for related groups of information — identity, contact details, addresses, employment, education, family, and so on.
This matters practically: you can fill one tab today because you need it for one form, and leave the rest empty until something asks. There is no "complete your profile" gate.
The four kinds of field
Single values. One box, one answer. A phone number, a date of birth, a licence number.
Grouped fields. Several parts that make up one thing. An address is street, unit, city, province, postal code — stored as one field with parts, because different forms want it differently. Some ask for the whole address in one box; some want four separate boxes. Storing it as a group lets my-id.ca answer both.
Repeating lists. Some things happen more than once: employers, addresses you have lived at, qualifications. These are stored as a list, so "my previous employer" and "the one before that" are both available.
Files attached to fields. Some fields carry a document with them — the scan of the licence next to the licence number.
Repeating whole sections — "My kids"
A step beyond a repeating list: an entire section can repeat. The clearest case is children.
When a section repeats, a row of chips appears above the tabs — one per person, plus a dashed + Add. Click a chip to switch to that child's data; the tabs underneath then belong to them. Removing a chip removes that person and everything stored under them, and you are asked to confirm if there is data there.
This is what lets a form asking about "dependant 1" and "dependant 2" be filled correctly rather than filled twice with the same child.
Fields versus files
This is the distinction people trip over most.
| Structured field | Uploaded file | |
|---|---|---|
| Autofill can use it | ✅ | ❌ |
| Fill PDF can use it | ✅ | ❌ |
| Searchable by value | ✅ | By filename only |
| Keeps the original document | ❌ | ✅ |
You usually want both: the scan in Files, and the numbers from it as fields. The fastest way to get both is to hand the photo to the AI assistant and let it extract the values — it shows you what it read, and on your confirmation stores the fields and saves the image. See Ask the assistant about your own data.
What is worth storing
The test is simple: would you be annoyed to have to look this up again?
That usually means:
- Identity — legal name, date of birth, place of birth, citizenship
- Contact — phone numbers, emails, current and previous addresses
- Government identifiers — the numbers you keep being asked for, and their expiry dates
- Employment — employers, titles, start and end dates, salary where forms ask
- Education — institutions, credentials, years
- Family — spouse, children, emergency contacts
- Money and coverage — bank, insurance, and policy details you reuse
And what is not worth storing: anything you will never be asked for twice. A profile that is 60% filled with things you actually reuse beats one that is 100% filled with noise.
Getting it in quickly
- A CV covers employment and education in one upload. See Upload your CV and review.
- A photo of an ID covers identity fields. Hand it to the AI assistant.
- Everything else is manual, once. That is the deal: type it once here, never again anywhere else.
Related
Frequently asked questions
- Do I have to fill in everything?
- No, and you should not try. Fill the sections that match the forms you actually meet. An empty section costs nothing; a wrong value costs you a rejected application.
- Why are some fields grouped together?
- Because forms treat them as one thing. An address is a single field made of street, city, province, and postal code, so it can be filled as a unit or split apart depending on what the form asks for.
- What is the difference between a profile field and an uploaded file?
- A field is structured — my-id.ca can put it into a form. A file is a document you keep. Uploading a passport scan does not fill in your passport number; storing the number as a field does.